Every workspace starts with a 7-day free trial — cancel during the trial and you're never charged. After that, subscriptions bill in advance each period. You can cancel anytime from the app; you keep access until the end of the period you've paid for, and no further charges are made. If something went wrong — you were charged after canceling, billed twice, or hit a bug that kept you from using what you paid for — email support@atlasclicks.com within 30 days of the charge and we'll make it right, including a refund where appropriate.
Shop pages and checkout links on AtlasClicks are operated by independent businesses selling their own products. The business you bought from is the seller of record and sets its own refund terms, so refund requests go to that business first — every shop page has a "Message the business for help" link, and your customer portal lets you message them and manage your subscriptions to them, including canceling. Canceled subscriptions to a business run until the end of the paid period unless the business ends them sooner.
If a business doesn't respond within a reasonable time or you believe a charge was fraudulent, contact us at support@atlasclicks.com with the charge details and we'll help — which may include working with the business or with Stripe, our payment processor, to resolve the dispute.
Approved refunds are issued to the original payment method through Stripe and typically appear within 5–10 business days, depending on your bank.