Every business workspace gets 7 days of the Business plan free, with no card needed — nothing is charged unless you subscribe. Subscriptions bill in advance each period. You can cancel anytime from the app; you keep access until the end of the period you've paid for, and no further charges are made. If something went wrong — you were charged after canceling, billed twice, or hit a bug that kept you from using what you paid for — email support@atlasclicks.com within 30 days of the charge and we'll make it right, including a refund where appropriate.
Shop pages and checkout links on AtlasClicks are operated by independent businesses selling their own products. The business you bought from is the seller of record and sets its own refund terms, so refund requests go to that business first — every shop page has a "Message the business for help" link, and your customer portal lets you message them and manage your subscriptions to them, including canceling. Canceled subscriptions to a business run until the end of the paid period unless the business ends them sooner.
Report a problem. If something’s wrong with a purchase made on AtlasClicks, use Report a problem on its page in your customer portal within 120 days of the payment — or, for a shipped order, 90 days after it arrives. The business has 3 business days to answer.
Ask AtlasClicks to step in. If the business declines or doesn’t answer in time, you can ask us to step in from the same page within 14 days. We look at what you and the business tell us and what we can see — your payment, what was delivered, your messages — and decide within 7 days. If we decide you’re owed a refund, the business’s account pays it back to how you paid. This doesn’t limit any rights you have with your bank or card issuer.
If you believe a charge was fraudulent, contact us at support@atlasclicks.com.
Approved refunds are issued to the original payment method through Stripe and typically appear within 5–10 business days, depending on your bank.